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Caltrans / Web and Digital Compliance

Managing accessible, compliant web content at the scale and stakes of a California state agency.

Screenshot of Division of Rail website

Overview

State agency web content serves Californians who depend on accurate, accessible information. Maintaing quality across a division with many contributors requires consistency and technical standards.

My Role

Forms Designer, Division of Business Operations

  • Designed interactive, accessible PDF forms compliant with Section 508 standards
  • Applied form logic and interactivity requirements, using Javascript
  • Built foundational accessibility thinking that carried into every role after

Web and Digital Compliance Analyst, Division of Planning and Modal Programs

  • Served as primary content reviewer for the division; receiving submissions from contributors and editing for accuracy, grammar, and readability before publishing
  • Worked directly in HTML and CSS within Sitecore CMS
  • Enforced editorial and accessibility standards across all published content
  • Led a full refresh of the Division of Rail public-facing web pages end-to-end. This project strengthened my skills in leading digital projects, building components, and creating user-focused experiences.
  • Coordinated with stakeholders across multiple teams to gather, organize, and structure content
  • Built customized reusable page components in Sitecore for consistency and scalability
  • Launched new pages and refreshed existing ones with improved navigation, clarity, and accessibility
  • Delivered positive outcomes confirmed by stakeholder and user feedback

Outcome

  • Accurate, accessible, professionally edited web content published consistently at division scale
  • Division of Rail pages delivered on time with measurable improvements to navigation and clarity
  • Reusable Sitecore components built for long-term use
  • Enforced standards across a multi-contributor division (not just my own work, but everything that went live)

Skill Stack

  • Content publishing
  • Editorial standards
  • Accessible PDF design
  • HTML / CSS / Javascript
  • Sitecore / Drupal
  • Smartsheet
  • Editorial standards
  • Web governance